Enquiry Privacy Policy

Effective date: 23 October 2026. This notice covers sales and service enquiries.

SK Air Solutions supplies and services air compressors in Madurai and surrounding districts. This notice explains how we handle information you provide when requesting a quotation, callback or service through our website, Facebook, Messenger, WhatsApp or telephone.

Information you provide

We collect the details you choose to share, such as your name, business name, town, telephone number, compressor requirement, equipment details and messages. Please do not send passwords, payment-card details, government identity documents or other sensitive information through an enquiry.

How we use your information

We use enquiry information to understand your requirement, contact you about it, prepare quotations, arrange visits or service, and keep records of our response. When you request a callback and provide your number, our team may call you about that request. We will obtain any additional permission required before using your details for unrelated marketing.

Who may receive it

Our authorised team members and service providers may access information needed to handle your enquiry. If manufacturer or service-partner assistance is needed, we will explain any necessary sharing of your contact details and obtain permission where required. We do not sell enquiry information. We may disclose information where required by law.

Facebook, Messenger, WhatsApp, our website hosting provider and other communication services also process information under their own policies. This notice does not control their independent processing.

Storage and security

We restrict access to people who need the information for their work and take reasonable steps to protect it. We keep enquiry information only for as long as needed to handle the request, maintain relevant business records, or meet applicable legal obligations, then delete or anonymise it when appropriate.

Your choices and contact

You may ask us to correct or delete your enquiry information, stop contacting you, or explain how it is used. Some records may need to be retained where legally required. To make a request, message the SK Air Solutions Facebook Page, use the contact page at https://skair.co.in/contact/, or call +91 97900 27123 or +91 97900 17123. We may ask for enough information to identify your enquiry safely.

Updates

We may update this notice when our enquiry-handling practices change. The published version will display its effective date.